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Re:A New Way to Tell Your Airline You Hate It by reacweb on Thursday August 10, 2017 @11:56AM (#14980946)
It is also my experience. I think companies react very quickly to tweets in the fear a tweet becomes viral.
Re:A New Way to Tell Your Airline You Hate It by dawnerd on Thursday August 10, 2017 @05:06PM (#14984282)
Delta in particular. Whoever runs their twitter team gets it. They've always responded fairly quickly to dms and mentions.