That's a vast exaggeration of things. "Exploiting" my ass. You know the reason why airlines are so shitty? Because people only buy the cheapest tickets to their destination. I'm guilty of this myself. The end result is a race to the bottom .

And yes, when the man refused to get off the United plane, he should not have been beaten. Big deal, hundreds of millions of people fly every year. The fact that that happened sucks, but the reality is that 99.99% of people will at worst just deal with incompetent customer service during a cancelled or heavily delayed flight. That doesn't give you justification to steal from the airliner.

This is a discussion I feel you would have with a teenager.