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Re:Amazon's new refunds policy will 'crush' small businesses... by stordoff on Wednesday August 02, 2017 @01:08PM (#14912445)
FWIW, the A-Z guarantee would have covered this:

> Your request meets one of our A-to-z Guarantee conditions below: [...] You want to return an item internationally and the Seller does not (1) provide a return address within the UK, (2) provide a pre-paid return label, or (3) offer a full refund without requesting the item be returned.

https://www.amazon.co.uk/gp/help/customer/display.html?nodeI...

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