I got a similar dodgy looking email from Dell. It was from some different e-mail address (dellteam.com instead of dell.com). It was a failed transaction.

The email was completely dodgy, had several typos. There was a lack of instructions on what to do, just a "please contact us". I tried to contact customer service instead of the representative, but it was impossible because I needed an order code, which they never gave me. Emails to the individuals were never replied to and he insisted on only calling and handling a bank transfer over the phone.

The whole situation was very similar to a man in the middle attack.

It turned out to be legit, but the whole situation makes me never want to order anything from them again.