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Re:Ask HN: What kind of help desk do you use for your business? by fadolf on Monday July 17, 2017 @02:18PM (#14791024)
We use https://www.manageengine.com/

Up to 5 Technicians it is free, Knowledgebase, Tickets and Projects can be combined.

But with about 100 Colleagues it is a little bit oversized bc actually designed for larger help desk call centers.

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