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Re:Amazon possibly working on new stand-alone messaging app ... by Jtsummers on Sunday July 16, 2017 @12:18PM (#14782633)
Many applications are really messaging apps underneath, even when it's less obvious (see many multi-player, non-realtime, games; and some realtime ones). They already possess the infrastructure for all of this. The next thing to do for these companies is keep people inside their environment longer so that they spend money within that environment.

An Amazon messaging service principally gives you, well, chat with others. Then they build gaming applications that use that infrastructure. Open it up to 3rd parties to use this (like Apple's Game Center, but not constrained to iOS). Now you're getting rent from game developers. It's probably easily integrated with other services (video and music, for shared consumption experiences like when my GF and I, 5k miles apart, want to watch a movie together, not that we'd make use of that, we never have the same movies available on the same service at the same time anyways).

And if they actually do this, note the last feature: chat with businesses. WhatsApp screwed the pooch on that one. My GF is in Argentina, many people use WhatsApp as their primary chat (and often voice) mechanism. Businesses want to use it, but they practically can't. WhatsApp is tied to a single device (maybe get the web client going and you've got two). It's tied to a single mobile device at that. And businesses that tried to use it (often using 3rd party software to make it practical for their use-cases) ended up with accounts closed (that they'd have to reopen, a pain in the ass).

Apple can't offer that feature because they keep their messaging clients tied to their hardware. iOS devices are not practical in many countries still (due to either the local economy being too poor, or the government adding high taxes to iDevices in particular).

Google could have taken this market, but, well they don't have a fucking clue how to pick a goal and stick with it. They keep adding new messaging clients every other month that aren't always compatible with the old ones.

Amazon barely makes hardware (Fire Stick, Kindle, Kindle Fire, the Echo devices). They don't care about winning on hardware, they want to win on services. They're more than happy to offer their stuffs on any device it can run on as long as it increases their presence (which leads to an increase in spending on their platform).

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