Re:United Airlines piloting technology to manage the problem...
by ghaff on Thursday July 13, 2017 @12:20PM
(#14762591)
I spend about 100 nights a year in hotels and I've maybe had a hotel not have a reserved room for me once in ten or more years.
>the cancellation period is actually one day prior to arrival
Unfortunately, a lot of chains are increasing their cancellation window. In addition, there seems to be a fairly significant trend toward hotels (especially the chains) offering substantial discounts for non-cancelable reservations.
In years of business travel, where I frequently arrive at the hotel at midnight, I've only been walked three times. Once at a trade show, where the hotel was renovating and didn't get the rooms done on schedule. Second, where a guest got ill and was unable to depart on schedule. Third, on a trip to New York, where they walked me to a sister property located literally across the street (I got the feeling that these two hotels frequently traded guests).