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Re:A Call to Arms: Supporting Matrix by ryukafalz on Friday July 07, 2017 @05:06PM (#14722104)
Server-side history storage, optional end to end encryption, mobile clients with push notifications (the client doesn't have to maintain a persistent connection), voice/video chat, file uploads (and embeds for certain filetypes)... among other things.
Re:A Call to Arms: Supporting Matrix by vvanders on Friday July 07, 2017 @05:40PM (#14722356)
Also it cleanly bridges to IRC so it's not a one-or-the-other situation. Was really impressed when I looked at it a while back.
Re:A Call to Arms: Supporting Matrix by pmoriarty on Friday July 07, 2017 @05:37PM (#14722328)
I personally use IRC for text chat, and other tools for, say video chat (Skype), file uploads (a wiki, website, ftp, S3, etc), and so on.

You can also use OTR on IRC for end-to-end encryption, you can use IRC bouncers for persistent connections, bots to record history, etc.

I could see how someone might want all that integrated in one software package or service, though.