Re:Comcast accused of cutting competitor’s wires to put it o...
by sxates on Thursday June 22, 2017 @08:01PM
(#14616208)
This happened to me as well - Comcast tech A gets on our house to disconnect a "noisy line" and doesn't tell us or anyone else about it, requiring me to wait for Comcast tech B to come out and reconnect. And of course we heard nothing more about this "noisy line" issue, with no changes made to our connection.
Just one of the reasons I no longer use comcast.
He never told anyone at Comcast or the other houses. Took hours of battling with phone support and a two day wait to have another tech who came out and identified the problem. He said they do this often to get into houses to find problems but he's supposed to put a note on each door and put a note on our accounts. Whoops.