https://smile.amazon.com/dp/0143038788
It's worth reading.
"Make it cheaper or we'll make it cheaper for you."
I often keep an eye on the product number if I'm every buying electronics or tools at a big box store to see if it's different than what I find online for what is ostensibly the same exact product, as that can be an indication that you're buying a cheapened version.
I sympathize however. Strong Arming small and middle sized businesses, which are the bedrock of American Capitalist Power is just egregiously scummy. This is also what I think is currently gone wrong with the American Capitalism, but thats another comment, somewhere, sometime I guess :)
Here are stand out ones from the article. For just small business alone. I actually thought middle size business would have had figures like this.
* Small businesses create 75 percent of the net new jobs in our economy. * Small businesses pay more than 44 percent of the nation's private payroll. * More than 50 percent of the U.S. private gross domestic product is generated by small businesses. * Almost 97 percent of exporters are small businesses.
Take Books and Ebooks for a good example.
Regarding the major book selling firms, Amazon are the good guys because a relatively few book firms control the market. Amazon is helping to improve the customer experience by lowering the price of books.
they're replacing an oligopoly that is exploiting their customers with a monopoly though.
amazon hasn't really started exploiting its monopoly status yet (to my knowledge) toward the consumers, but a lot of authors have already started to complain about it.
The best managers there are the ones who largely disregard the incentives placed before them and respect the complexities of working at such a large scale. It sounds like the people who would show up at your dad's were enabled by management who cared more about bottom line sales than understanding how to appropriately treat a supplier with limited volume.
I'm sorry this was the experience you had, but there are just as many talented, respectful, and generally honorable people that work there and I wouldn't want them to get lumped in with the scum. (Source, have worked at WM home office)
My family had a small manufacturing business that went bankrupt years ago. At one point we were making a part that ultimately ended up on a WM product. Periodically WM's folks would come around and do a strong arm routine trying to renegotiate the contract. It got bad enough my dad adopted the habit of bringing a couple of the very burly folks that worked in the fabrication shop to sit in on meetings and reduce the intimidation BS.
They are a ruthlessly scummy business and have been for a very long time.