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Re:Conglomerates Didn’t Die, They Look Like Amazon by bryanlarsen on Tuesday June 20, 2017 @01:06PM (#14596347)
When you work on a product that has both internal and external customers, there are two possibilities:

- the external customers get priority because they're real customers that pay real money.

- the internal customers get priority either because they're the "real" business of the company or because they have the right connections

Amazon uses a very tiny fraction of AWS, but I'm willing to bet that their bug reports and feature requests are accorded a fairly high priority.

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