Do you really feel like a non-democratic oligarchy (or more inflammatory language, a dictator) should have that much power?
edit: posted too much to make a proper reply, but China is only at 1.3 billion and is obviously a lot more localized
What you're afraid of is evil CEOs doing mind control, not despotism.
If you were to show people exactly what Facebook knows about you and can figure out about you as well as the practices they engage in, many people would not use the service, but they don't know these things because Facebook keeps people ignorant. It's not in Facebook's best interests to have people know.
I can't blame Facebook for that, but when they are incompetent it impacts everyone else. I didn't opt in to racists getting jazzed up and going on killing sprees that they put on Facebook Live because of feeds that are mostly opaque and first and foremost designed to make money, and I didn't opt in to social media creating a generation of narcissists, but we all get to experience that.
I don't even believe Mark's evil, but when you have that much power, you have a ton of responsibility to use that properly and Facebook's response has mostly been to say sorry when they fuck up. There's nothing you can do to curtail that power because there are few entities that can actually sanction them.
That's scary and it's dangerous for society. It's the biggest social experiment ever conducted and there are no rules other than the ones that Zuckerberg makes.
If human existence is a long series of lucky rolls of the dice, is it really a good idea to roll the dice on a single individual who got lucky at 21, who now benevolently or not decides the algorithms that determine what almost 2 billion people see? That's nuts and it is something of our own making. Nobody did or would opt into that because people ultimately like to have agency over their own lives.
No, it absolutely is not. Facebook creates shadow profiles[1] even if you never use the service based on what your friends and family upload about you. Not to mention that not having a facebook profile is often treated as suspicious[2] by potential employers, landlords, significant others, and now US customs[3].
[1] http://www.zdnet.com/article/anger-mounts-after-facebooks-sh...
[2] https://www.forbes.com/sites/kashmirhill/2012/08/06/beware-t...
[3] https://www.cnet.com/news/border-patrol-agents-checking-face...
It's possible, even likely that FB has 600 million fake accounts, but you didn't even bother explaining yourself.
> Safety Check is a wonderful feature. If I remember correctly, it started off as an internal hackathon project that got turned into a full feature. They get shit if they turn it on (here), and if they don't turn it on (past tragedies where they failed to turn it on).
It's just not the same people doing the complaining. That some people complained about the feature not being on doesn't mean there are no negatives to turning it on, and now people affected by those negatives are complaining.
Or to draw a more absurdist comparison, let's say Facebook had a switch. If they pull it, I get punched in the face. If they don't pull it, you get punched in the face. Now, when they pull it, I'm understandably upset and demand they stop pulling it. When they listen to my complaint and stop pulling it, you are suddenly upset and tell them to keep pulling it. Seems like Facebook just can't catch a break? Or are they simply trying to serve customers with competing needs, something every business has to deal with?
I don't think this situation is special to Facebook, so I think a likely explanation for your initial question(Why does everything Facebook do have to be so heavily criticized?) would be that this is something common to large businesses trying to serve competing interests, and you notice Facebook more because Facebook is very large and has lots of users.