Re:British Airways: All flights cancelled amid IT crash
by jacquesm on Saturday May 27, 2017 @08:01PM
(#14432508)
If an error makes it into production it is always process, never an individual, even if the individual involved was malicious. The only thing you can do with errors is fix them, learn from them, and then fix the process too.
Assigning blame does not move the needle at all.