I'd buy bike components online at Nashbar or Performance because I know what I'm getting from Fuji or Shimano. And Nashbar has slowly inserted themselves into that trusted space as well. But Vanhawks? I don't trust that yet.
The confirmed bachelor with many bikes, on the other hand, would try to do his homework but ended up with several he didn't like. He'd just resell them and try again. But biking was his thing. I think his bikes were worth more than his furniture.
I buy shoes online when I've already seen them. But have you ever owned a high end bike? The experience is a lot different for buying shoes (although if I were in the habit of buying $2000 shoes I might feel differently).
You don't usually buy another one, unless you broke the last one. You buy something new, or different.
It was important for us to create and refine the product while we found the right partner. In the coming weeks, we'll be starting a purchase program that allows both online and in-shop purchasing in select locations.
How do you know enough about bikes to build one out of carbon fiber but don't get that?