Re:How Anker is beating Apple and Samsung at their own acces...
by nazgul17 on Monday May 22, 2017 @06:48PM
(#14397493)
I cannot help but think that sounds like they are doing A/B testing on which strategy is more effective at making users change their reviews. Nothing wrong with that, btw.
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Re:How Anker is beating Apple and Samsung at their own acces...
by wapz on Monday May 22, 2017 @09:16PM
(#14398107)
Why would you think they are doing A/B testing from those two examples? One was a 1 star review (very detrimental to their overall score) and one was a 4 star review (very little overall effect). If they were both 2 star reviews or something I would agree with your idea.
Re:How Anker is beating Apple and Samsung at their own acces...
by robryan on Monday May 22, 2017 @11:37PM
(#14398627)
In Amazon terms a 4,5 is positive, a 3 is neutral and a 1,2 is negative. Anything other than positive is bad so essentially it means 4,5 and good and 1,2,3 are bad.
Re:How Anker is beating Apple and Samsung at their own acces...
by umsm on Wednesday May 24, 2017 @10:43AM
(#14410358)
I would argue that there IS something wrong with asking users to change their reviews.
If you're advertising & selling version 1 of a product, the reviews should be for that version. Enticing users with a newer or superior version shouldn't make them change the review for the version 1 item.
If a user does update their review, it should state that a replacement was sent that is better, yet different, and possibly provide a link to the better or updated item.