That still presumes that the person who should be searching is aware that there are options to search for in the first place. If you assume that your only options are to either pay the amount you're billed monthly or default, it might not occur to you to try to solve your problem by searching Google.

An educated person ought to have enough perspicacity to know that there might be other options. At least one should have enough wherewithal to attempt a simple search.

>An educated person ought to have enough perspicacity to know that there might be other options.

Probably depends on the degree someone would associate getting a piece of paper for time served in a university as well as coming out heavily in debt is equivalent to an education.

This seems to ignore the fact that people are irrational (I cite the difference between classical Economics and Behavioral Economics). Especially when they are emotional, which is exactly the case when they are under an immense debt load, in default, with little to show for progress.

> An educated person You seem to presume that just because someone has student loans, they are educated. If you look at the DoE and Congress going after the predatory loan practices of for-profit colleges in both misleading recruiting and sub-par {education, graduation, job prospects}, there is a sizable population of people with large student loans and nothing to show for them.

That search is just going to get you people trying to scam you.

I wonder how people get through college unable to use google.

They somehow managed for hundreds of years prior to the Internet.

Knowing how to use Google is different from recognizing when to use it.