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Re:Google Bug Bounty – The $5k Error Page by kristianp on Thursday May 18, 2017 @06:06PM (#14371502)
This story from yesterday has raised some resentment about google's support:

A startup’s Firebase bill suddenly increased from $25 to $1750 per month https://news.ycombinator.com/item?id=14356409

Re:Google Bug Bounty – The $5k Error Page by joatmon-snoo on Thursday May 18, 2017 @07:16PM (#14371837)
Their customer/enterprise support is notoriously sketchy, at least from the outside (a la HN) looking in.

That's not the same at all as their bug bounty program, which is generally one of the best out there.