I started using DSC early on because their marketing video was hilarious, and I was always forgetting to buy razors when I needed them. Now they've expanded out into a whole range of bathroom products, most of which are about the same price as they would be in a store, which makes it an easy choice.

When I put my account on hold, they don't spam me, begging me to come back. When I switched to every other month on razors, there was no dramatic emails or price changes. When I switched versions of the razor, they just shipped me a new handle. They've been doing this razor thing for ~7 years, and in that they haven't given me a single reason to complain. Its nice to have a transaction with a "startup" that does exactly what it says it's going to do.