I did some warehouse work as a teenager. I wasn't a number. I was fresh meat in a violent, snide culture where there weren't any coherent processes or data. I'm a tough bloke, so one-armed Wally and angry Floyd did not ruin my summer. But if I were to go back into a warehouse again, I'd much rather have metrics and a data-driven system of accountability that applies to everyone. It beats an unstructured tyranny where overhead lighting is deliberately broken so cruel stuff can happen in dark corners.