>> I managed to get unsubscribed by hurling abuse at their support staff, but I still think it should be considered fraud.
This paints you in a much worse light than them. I've cancelled with them twice. I called and said 'I would like to cancel' and they refunded me what was necessary. Took about 30 seconds - no abuse required.
I am not about to pay for an long-distance international call just over what should be done with an internet form.
I grant you the abuse might not have been necessary, but I wanted results and I wanted them yesterday.
Re:How The Economist covers the world
by germinalphrase on Thursday April 20, 2017 @09:37AM
(#14156470)
NYTimes also requires you to make a phone call to cancel - though they were decidedly polite about it.
Re:How The Economist covers the world
by jumpCastle on Thursday April 20, 2017 @11:56AM
(#14157819)
I didn't need to call. I canceled last year via chat. It took me 15 minutes, answering about 10 quite annoying questions.
15 minutes? That is insane. No wonder journalism is dying.
I managed to get unsubscribed by hurling abuse at their support staff, but I still think it should be considered fraud.