News for hackers. Stuff that matters.
Re:Analysis of the United Airlines passenger removal incident by jacquesm on Thursday April 20, 2017 @08:08AM (#14155902)
> in the U.K. you can call pretty much any large business you like and you'll be talking to one of two huge call centre operators.

And whose employees aren't even near the UK. Call centers are some of the most easily outsourced jobs. And what with the UK having exported the ability to communicate fluently in English through its many years of empire building they've only themselves to blame for that one.

Re:Analysis of the United Airlines passenger removal incident by madaxe_again on Thursday April 20, 2017 @09:57AM (#14156627)
Actually, over the past few years you've probably found more British accents than not - because they are using domestic prison labour at an increasing rate.

Oh, for added gags, one of the massive call centre operators (Serco) also operates prisons, which have quietly gone private over the last decades.

Re:Analysis of the United Airlines passenger removal incident by jacquesm on Thursday April 20, 2017 @10:48AM (#14157118)
Wow.

https://www.theguardian.com/society/2012/aug/08/prisoners-ca...

> Oh, for added gags, one of the massive call centre operators (Serco) also operates prisons, which have quietly gone private over the last decades.

That's disgusting and ought to be illegal.