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A comment on Analysis of the United Airlines passenger removal incident. Parent comment

Re:Analysis of the United Airlines passenger removal incident by patrickk on Thursday April 20, 2017 @06:48AM (#14155555)
> The cleaning worker does not have many connections to CEOs, to wich he can sell his services, but the middle men have.

Bingo.

Additionally, in many cases the person/team carrying out a procurement process may require (often by law or company policy) a ridiculous set of documents that some sleazy company is an expert in navigating, and exploiting any loopholes or poorly-written selection criteria. They deliver crap service that barely qualifies, but the procurement person/team can say, "well technically they fit the criteria" so their ass is covered. The procurement team is not rewarded for selecting the best candidate, so they minimise their own exposure.

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Re:Analysis of the United Airlines passenger removal incident by cmdrfred on Thursday April 20, 2017 @08:16AM (#14155951)
Also the problem is in many businesses the person choosing the cleaning company isn't spending their own money. So if company A is more expensive but Company B will take more effort to onboard due to the fact they aren't familiar with the paperwork. The employee (often on salary for unlimited hours) will pick the easier option.

Another reason to support small businesses, it helps keep markets honest.

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