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Re:The Elements of Bureaucratic Style by rocqua on Friday April 14, 2017 @06:55AM (#14113697)
I think that often, this speech is the result of how the perpetrators felt.

They are thrust into a situation, fall back to training that says 'just follow the rules / orders'. In that frame of mind, they indeed had no choice. Had they taken any other action, they'd have gone against policy as a simple lowly employee. That is terrifying and thus not an option.

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