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Re:How United Airlines Went from “Friendly Skies” to Throwin... by cryptarch on Thursday April 13, 2017 @02:25PM (#14109614)
They violated the contract with their customer because:

a) the circumstances did not warrant his removal pre-boarding per the contract and

b) there are no clauses pertaining to post-boarding removal

IANAL so here's my source: https://youtube.com/watch?v=sdtG0WyktMM

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