Re:How United Airlines Went from “Friendly Skies” to Throwin...
by wccrawford on Thursday April 13, 2017 @02:31PM
(#14109668)
Sure, the same people get the money in the end, but if one of their 4-5 nearly-identical businesses takes a serious hit, and the others grow, then they're learned what the market is serious about.
Re:How United Airlines Went from “Friendly Skies” to Throwin...
by tyingq on Thursday April 13, 2017 @02:54PM
(#14109873)
It's less money for them regardless of which business, because they'll have to actually offer compelling compensation for overbooking.
That's assuming this ends in this passengers favor. If that happens, and the average traveler knows that saying "No, thank you" is an option for deplaning...well.
Edit: Betting Congress will also soon raise the current $1350 limit per ticket on denied boarding. They love to find ways to seem like heroes.
Needs more analysis, but it sounds like the airlines are somewhat limited in invoking "interference with crew members" as a threat, since the door isn't yet closed. At a minimum, they're aware now of the potential PR backlash.