What kind of airports are you people flying out of where the entire airport doesn't have free wi-fi and outlets (this is actually one thing about most airports that has gotten significantly better in the last 10 years), but is still large enough to warrant a United club...I feel like I've been seeing more and more of these exaggerations since the incident...flying on any American airline is kind of crappy, but complain about the right (real) problems. Otherwise, there's not chance of anything improving.

I recently flew between two NYC airports and LAX and did not encounter free wifi or plentiful outlets. They have outsourced wifi to Gogo (paid).

Some airlines will take over an entire terminal at an airport (e.g., JetBlue, Virgin America) and make it much better on both fronts. But in my experience that is not the norm.

The kind where the FBO has decided to make a little extra money via a revenue sharing agreement for wifi.

O'Hare dosent have free wifi, presumably because they are being paid by one of those "30 minutes of wifi for $20" ripoff companies.