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Re:Leaked email from United Airlines CEO blames passenger fo... by jressey on Tuesday April 11, 2017 @11:29AM (#14088832)
Ask 10 people on the street how the compensation works today, maybe 2-3 will know. If you asked them 2 days ago, maybe 1.

Point is the compensation is obfuscated. If people demanded their $1350 or whatever when this happened, things may be better.

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