Re:What I Learned Managing Site Reliability for Some of the ...
by j_s on Tuesday April 04, 2017 @10:37PM
(#14039212)
Or push to change the culture to match the one given in the article, where documentation is important and kept updated?
Re:What I Learned Managing Site Reliability for Some of the ...
by toomuchtodo on Tuesday April 04, 2017 @10:26PM
(#14039159)
Thanks for taking the time to reply, really appreciate the guidance.
If you can make the company culture focus on uptime, or get engineers involved in remediation, then you'll be better off.
If you can't do that, try to at least push for the Google model: The engineers are responsible for uptime of their product until they can prove that it is stable and has sufficient monitoring and alerting, and then they can turn it over to SRE, with the caveat that it will go back to the engineers if it gets lower in quality.