Student Debt Giant Navient to Borrowers: You’re on Your Own

Re:Student Debt Giant Navient to Borrowers: You’re on Your Own by shostack on Monday April 03, 2017 @04:14PM (#14026701)

Devil's advocate...if there are limited providers for something you need, then many times the relationship is very much one of you being a "consumer" vs. a "customer." They know you don't have many options, so they don't need to fight for your business. They just need to fight to extract as much profit from you as possible while minimizing their risks.

Thinking of them less like "companies" and more like "parasites" starts to make a whole lot more sense. And it is hard to be angry with a parasite--it is in its nature.

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Re:Student Debt Giant Navient to Borrowers: You’re on Your Own by GrinningFool on Monday April 03, 2017 @07:08PM (#14028095)

Or from their perspective: it's the consumer who is the parasite, like moray eels siphoning Company resources.

If they're not selling the service _to you_, you're not a customer. You're at best a consumer and at worst a resource.

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