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Re:Every attempt to manage academia makes it worse by Silhouette on Monday April 03, 2017 @01:13PM (#14024780)
The way managers are taught is that you can't improve upon a process unless you know exactly what to improve.

The trouble is, if you've started from a fallacy of that scale, you're already doomed.

Introducing any form of measurement can in itself change the behaviour of the system you're trying to measure.

Introducing any form of target will bias a system towards reaching that target, but not necessarily without incurring costs elsewhere.

Introducing measurements and setting targets based on them is not only not an automatic win, it can easily become a significant loss.

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