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A comment on Uber's experiment in behavioral science to subtly entice drivers. Parent comment

Re:Uber's experiment in behavioral science to subtly entice ... by CoolGuySteve on Sunday April 02, 2017 @10:47PM (#14020287)
They don't refund, they just credit your account. It didn't count for much after I switched to Lyft entirely.

In general, I find Lyft is wholly more pleasant, both as an app and as a customer.

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Re:Uber's experiment in behavioral science to subtly entice ... by remarkEon on Monday April 03, 2017 @03:23AM (#14021136)
If you push enough, they will. Once I had an 18 hour layover in Honolulu and I decided to go to the Pearl Harbor memorial (sentimental, I know) and Uber was a mess. I got cancelled on, and I cancelled one...both times I was charged the fee. After a few emails of back and forth they actually refunded my credit card instead of just giving me "Uber credits."
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Re:Uber's experiment in behavioral science to subtly entice ... by nommm-nommm on Monday April 03, 2017 @11:28AM (#14023474)
They will put it back on your card if you ask. It's a dark pattern for sure though.
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