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A comment on Chatbots have struggled to live up to the hype. Parent comment

Re:Chatbots have struggled to live up to the hype by lowglow on Sunday April 02, 2017 @06:59PM (#14019515)
"Human on the back-end" is called "Human in the loop" for anyone looking into this.

https://en.wikipedia.org/wiki/Human-in-the-loop

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