Re:How Subtle Class Cues Can Backfire on a Resume (2016)
by PeterisP on Friday March 31, 2017 @12:04PM
(#14005150)
Many non-sales jobs follow the same pattern, including law firms discussed in the original article.
One could certainly imagine a law firm matching their hiring practices to the prejudices of their clients, and having this actually be the rationally optimal strategy, i.e. the impact on customer relationships is larger than the inefficiency of rejecting many otherwise good candidates.
It would make sense if your lawyers roughly mirrored the demographics of your customers - having the same social values, regions, schools, hobbies, accents as your customers do. And customers of the expensive law firms are quite different from the general population.
One could certainly imagine a law firm matching their hiring practices to the prejudices of their clients, and having this actually be the rationally optimal strategy, i.e. the impact on customer relationships is larger than the inefficiency of rejecting many otherwise good candidates.
It would make sense if your lawyers roughly mirrored the demographics of your customers - having the same social values, regions, schools, hobbies, accents as your customers do. And customers of the expensive law firms are quite different from the general population.