Re:Facebook activated my dormant account and won’t let me de...
by Ajedi32 on Monday March 27, 2017 @04:56PM
(#13971704)
That has nothing to do with whether you're a paying customer or not though. (As illustrated by your example with Ford, where the people being harmed were clearly "the customer", not "the product".)
It's like Ford in the 70's with the Pinto, trading off the cost of law suits vs. the cost of a recall.
So, yes. I agree with you in spirit, but not all users are as skilled, or upset, by this as others. And some may actually be lured back in.