It's pervasive. I can go on about fraud and sketchy drivers with all of the ride sharing services.

My fiance requested a Gett ride to JFK from midtown Manhattan for the two of us. The driver checked us into the cab while he was still en route to pick us up -- a very circuitous route -- accumulating ~$20 in travel fees. He kept calling to make excuses about why he was delayed. When the driver finally picked us up, he assured us that he'd reach out to Gett to have the additional charges removed.

Two weeks later, no update. We reported the issue to Gett. They not only refused to issue a refund, but they banned my fiance from the service!

She ended up requesting a chargeback for the full fare -- not just the additional charges -- which Visa granted. We don't want to bother with the T&LC again -- neither of us have the time.