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Re:Airbnb raises $1B at $31B valuation, became profitable in... by noer on Thursday March 09, 2017 @05:54PM (#13834611)
This is probably a much better way to do it. One of the food delivery company does it this way (I think it's grubhub/seamless). Three questions before you're given an option to review: 1. Was the food on time? 2. Was the order correct? 3. Was the food good? Only then is the person given the option to review.

The problem with star based rating systems is that they're INCREDIBLY subjective. I oftentimes read yelp reviews that are 3 star reviews where the person raves about the restaurant and then complains about a minor issue. I have a similar issue with app store ratings where I've had a rash of people rate one of my apps 1 star with the review text reading "I just downloaded this, I'll raise my review to 5 stars if love this app".

Re:Airbnb raises $1B at $31B valuation, became profitable in... by infinite8s on Thursday March 09, 2017 @06:31PM (#13834879)
Also a lot of times on Amazon the low reviews are reflective of an issue with that particular sale instead of the item itself (ie damaged while shipping, etc).
Re:Airbnb raises $1B at $31B valuation, became profitable in... by ajmurmann on Friday March 10, 2017 @01:09AM (#13836736)
Another annoyance is amazon not allowing rating separate editions of something. For example a bad kindle version resulted in bad ratings for Dune a few years ago. Sometimes certain versions of movies are bad while the movie in general is great.