I sometimes wonder how Google's Product/PM team views their products and how they think having a reputation among techies for a very fragmented software base and focus helps them.

I get the idea of internally challenging yourselves to come up with replacements for your products but at least have some clear focus. Why are there so many different ways for me to connect with people when using Google's platform?

The beauty of iMessage at least in the mobile space is that it's your single app for text communications and Facetime for video. That's it. Bonus if you have a Mac since you can use it from your computer as well.