I don't see what's wrong in pointing out the obvious. If public transit organizations are prevented from even recognizing the issue because of misguided shaming, they sure as heck won't lure more drivers to public transit. And we can't expect people to fix all the world's problems before we allow them to address their immediate issues.
So, I think by being a technology working I am doing my small part in helping, and I don't think not wanting to feel threatened on my commute contradicts that.
By advocating for legislators and public administrators to hide the problem from their constituents, you create a situation where "out of sight, out of mind" takes the pressure off the government to solve the problem at all.
This is independent of personal occupation or hobbies. I'm not impugning your goals of solving the problem through your career in technology. It's about enforcing the accountability of the people who have the ability to make the changes to solve the problems at scale.
As far as we know, he might vote for candidates who promote such social services at every election. But there's nothing he can do if the politicians don't do what they promise, or other voters vote for politicians who work against this goal.