Re:Why we are not leaving the cloud
by chetanahuja on Friday March 03, 2017 @07:16PM
(#13788202)
> but on having content that their subscribers want
This is where we disagree. I don't even know what content Amazon or HBO or Hulu has at this point. Netflix has already made me a lifelong customer with their product and user-experience in the past 10 years or so that it'll take an earth-shaking difference in content for me to switch (or add) a second monthly bill for content. Netflix is part of social fabric (at least in the US). All of this was won by relentless focus on an excellent product and user experience... and perhaps only a middling content catalog.
This is where we disagree. I don't even know what content Amazon or HBO or Hulu has at this point. Netflix has already made me a lifelong customer with their product and user-experience in the past 10 years or so that it'll take an earth-shaking difference in content for me to switch (or add) a second monthly bill for content. Netflix is part of social fabric (at least in the US). All of this was won by relentless focus on an excellent product and user experience... and perhaps only a middling content catalog.