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Re:Summary of the Amazon S3 Service Disruption by Laforet on Thursday March 02, 2017 @08:29PM (#13780043)
Historically some cultures practiced mock firing as a way to appease an angry customer. This was back in the day when most business transactions occured face to face so the owner should demand the employee to pack their belonging and leave the premises in full view of the customer. Of course this is all for show but this kind of public humiliation seems to satisfy even the most difficult customers.
Re:Summary of the Amazon S3 Service Disruption by jacobush on Friday March 03, 2017 @03:36AM (#13781550)
Even when the customer knew it was show, I see it as a way of saying, "yes, we acknowledge that we screwed up and make a public, highly visible note of it that will be recorded in the annals of peoples' gossip in this area".