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Re:Summary of the Amazon S3 Service Disruption by seansmccullough on Thursday March 02, 2017 @03:47PM (#13778041)
It's probably a page on the internal Wiki that the S3 team follows for that particular task. Most the actual steps are probably automated, but it sounds more like a checklist.

I used to follow runbooks/playbooks written on the internal wiki when I worked at Amazon.

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