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Re:Summary of the Amazon S3 Service Disruption by Bartweiss on Thursday March 02, 2017 @02:18PM (#13777262)
I think it's a little better than that, actually.

It says that their ideal-case failure rate is 11 nines; that's how much you should lose to known, lasting issues like machines failing and cutting over.

Amazon's actual SLA offers 2 nines and 3 nines as the credit thresholds. So they're stating the reliability of their known system, and the rest is for events like this.

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