That's what I was getting at, thank you. I understand that taxis are regarded as horrible but I don't get why Lyft is seen as "the better way" (either by investors or customers) when Uber is increasingly reviled. Lyft has the same systemic flaws as Uber but does so behind a pink mustache and a CEO that seems a bit more restrained. Neither company took the opportunity to "fix" a broken taxi system by ensuring that both drivers and passengers get a better deal.

If anything, it looks like Uber and Lyft looked at the taxi industry and said "hey, if we made that into an app, we can make bank for ourselves while incrementally shafting the very people we need for our service!" and proceeded to do so and Lyft does so in a more camouflaged way.