I think they've lost the benefit of the doubt after responding in an unconvincing way to Susan Fowler's allegations and the critical open letter from one of their VCs, to name just two recent examples.
People deserve the benefit of the doubt and courts are very strict on this. Companies that let such an issue fester for such a long time without convincing remediatory action probably don't deserve it in the court of public opinion.
Maybe she aggregated attributes from multiple women at Uber and created this new person which cannot be specifically indentified. I see this as a valid strategy to conceal one's identity.