Re:Removing the Dread from Internal Enterprise Systems
by atrakh on Friday February 24, 2017 @09:49PM
(#13729717)
I think one of the main causal mechanisms is that corporate cultures do not associate internal tooling with revenue, directly. It is seen as a small cog in a large engine that just has to work. It isn't seen as something that would directly impact customers or drive ROI. So.. they end up being neglected and extremely terrible.
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Re:Removing the Dread from Internal Enterprise Systems
by justinucd on Friday February 24, 2017 @09:52PM
(#13729728)
Ya revenue and ROI are typically the drivers that determine how budget and resources are allocated. If something is not seen as necessarily critical or customer-facing, then it can just be kept behind the scenes.
Then.. of course.. you face the issue of turnover and attrition. People leave and rarely do things transition smoothly from employee generation to generation.