News for hackers. Stuff that matters.

A comment on Why Founders Fail To Market Their Products. Parent comment

Re:Why Founders Fail To Market Their Products by jclardy on Wednesday February 22, 2017 @09:01AM (#13705509)
I think they are saying someone will pay for support, use it, then cancel the subscription. The assumption there is that you offer a refund for the service, which I don't think is necessary (Especially once they have used a support inquiry.)

Apple in-app subs let you "cancel" but only in the way of not paying for the next renewal, so it is a widely used model already.

[ Parent | on HN ]
Re:Why Founders Fail To Market Their Products by lettersdigits on Wednesday February 22, 2017 @09:09AM (#13705560)
> The assumption there is that you offer a refund for the service, which I don't think is necessary

exactly this. Just cancel his subscription the NEXT month, and you solved the problem, financially and technically :)

And who would HATE this proposition ? the spammers :) now they won't be able to do what the OP has suggested they might do (pay -> get support -> cancel ):)

(edit: spacing.

[ Parent | on HN ]