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A comment on GPUs Are Now Available for Google Compute Engine and Cloud Machine Learning. Parent comment

Re:GPUs Are Now Available for Google Compute Engine and Clou... by dragonwriter on Tuesday February 21, 2017 @05:17PM (#13700586)
> Does anyone else find it kind of odd that Google, a company famous for having no human support at all anywhere

While a number of people push that false meme repeatedly, everything I've heard from people who've used it (or worked on it, but the latter comes with obvious bias) is that the paid human support on GCP is good.

Heck, on the consumer side, I've gotten good (quality and speed) human support on Google Express, too.

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Re:GPUs Are Now Available for Google Compute Engine and Clou... by poooogles on Tuesday February 21, 2017 @08:18PM (#13702018)
GCP gold support is great as you actually get through to an SRE, silver (what I use)... Not so great, often you'll submit a ticket with a ton of technical detail only to have them come back with something asinine rather than escalating it if it's past their understanding. The difference in price is pretty striking though, so it's no surprise the different in quality of service is different.

Honestly though I can't say I've ever really needed support on GCP, most of the times I've raised tickets its been due to funny behaviour (slow spinning disks in us-central1 was the last one).

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