Starting an Internet Service Provider

Re:Starting an Internet Service Provider by froztbyte on Monday February 20, 2017 @01:48PM (#13689809)

Ah, no no. The expectations are not low.

People are paying for a service, and they expect it to work.

I once (another country, another ISP) dealt with a query/complaint of "it doesn't work!" which turned out to be due to a snowstorm taking out _the entire area_. Which people knew about! And still complained!

The expectation for the service is really much of the same.

Almost ironically, the first marker that people phone about is "my email doesn't work!"

edit/addendum: your customers also have their own solutions for dealing with power outages - more UPSs, generators, laptops (with internal wimax or 3G chips), etc

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Re:Starting an Internet Service Provider by nickpsecurity on Monday February 20, 2017 @02:01PM (#13689911)

In that case, your comment stands and it seems like a hell of a tough market.

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Re:Starting an Internet Service Provider by froztbyte on Monday February 20, 2017 @02:09PM (#13689968)

Yeah... it's tough..

Still, I'm sticking around. There's potential to do good here.

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Re:Starting an Internet Service Provider by nickpsecurity on Monday February 20, 2017 @02:48PM (#13690288)

Also interested in you doing a detailed writeup on your tactics, costs, etc as an African ISP.

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Re:Starting an Internet Service Provider by froztbyte on Monday February 20, 2017 @02:50PM (#13690304)

Depends on many, many things. Most are fairly specific to the region in question (whichever it might be).

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