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Re:$5 Showdown: Linode vs. DigitalOcean vs. Amazon Lightsail... by blunte on Sunday February 19, 2017 @01:00PM (#13680921)
OVH didn't require hardly anything from me, but they did have a (temporarily?) broken provisioning system where my server that I paid for vanished about 8 hours later, and my billing information was also erased - but my Paypal bill shows I paid.

OVH's customer service and support was beyond useless. I just gifted them the €14 and told them to fuck off since it was clear I would spend hours just for the hope of getting a refund.

Other people on the internet have told their horror stories about OVH, but I chose to ignore those. I guess sometimes the stories are true.

Re:$5 Showdown: Linode vs. DigitalOcean vs. Amazon Lightsail... by ReverseCold on Sunday February 19, 2017 @02:24PM (#13681407)
... PayPal chargeback?

They will reply there (probably) much quicker and give you what you bought. If they don't reply then you get your money back.

Re:$5 Showdown: Linode vs. DigitalOcean vs. Amazon Lightsail... by blunte on Sunday February 19, 2017 @04:48PM (#13682212)
Tried that, but it was going to take 30 days and I was going to have to prove I had attempted to get the issue resolved with OVH first. Of course I considered doing that until after the first two rounds of emails with OVH support where it seemed they were either answering another user or had a random script program sending responses.

I was annoyed enough that even trying to explain the support communication failures would take more energy than €14 was worth to me.