Re:Ask HN: What is a problem you face at work?
by nostrademons on Saturday February 18, 2017 @03:49PM
(#13676604)
Larry Page calls this the "magic moment" at Google...
Anyway, I'm not sure you'll find what you want with data. Usually you understand what the magic moment is by putting yourself in the position of your customers and then using your own product. Or trying to use your product and identifying the moment where your reaction goes from "meh, who cares" to "oh, wait, this is really exciting!". If you're not your target user, watch your users using your product and carefully observe their facial expressions. The magic moment is entirely emotional; that's what makes it magical.
Anyway, I'm not sure you'll find what you want with data. Usually you understand what the magic moment is by putting yourself in the position of your customers and then using your own product. Or trying to use your product and identifying the moment where your reaction goes from "meh, who cares" to "oh, wait, this is really exciting!". If you're not your target user, watch your users using your product and carefully observe their facial expressions. The magic moment is entirely emotional; that's what makes it magical.